Question 1

What are your minimum order quantities?

Accepted Answer

For items that we have in stock on our online store, our minimum order quantity is 20 pieces. For custom heat press logos on the towel, our minimum order quantity is 100 pieces. Please go to the "contact us" page for more information.

Question 2

How can I trust that my order is being completed?

Accepted Answer

First, we require all of our clients to pay 50% of the total cost prior to production. The remaining 50% will be payed once delivered. Our team will share updates on production process by sending photos of the product being made. We will inform you when the production process is complete. Once complete, we will share the shipping information so you can track your package.

Question 3

What is your lead time for a custom order?

Accepted Answer

Our lead time is 4-6 weeks from the time you place the order to receiving the towels.

Question 4

Can we get a product catalog and mockups?

Accepted Answer

Of course! Once you have completed the form on our wholesale page, one of our representatives will share our product catalog with you. We will then provide mockups based on your needs and help you through the whole order process.

Question 5

Is there a fee for custom embroidery?

Accepted Answer

Yes, there is an additional $40 set up fee per logo. If you opt to go with a heat press design, there is no set up fee although, the minimum order quantity is 100pcs.

Question 6

Can we order towels without the bristle brush?

Accepted Answer

Yes, we do allow customers to order our towels without our bristle brush. Although, we highly recommend you order our towels with our brush!

Question 7

Do you offer caddie towels?

Accepted Answer

Yes, we make caddie towels. As of now, our minimum order is 100pcs for caddie towels.

Question 8

Is there a shipping cost for wholesale orders?

Accepted Answer

Anything the we provide on our online store will typically be free shipping depending on the quantity. Towels that we ship from our overseas location (100pcs or more) will include a shipping fee. The shipping fee will be determined on current shipping costs.

Interested in becoming a wholesale partner? Please fill out the form below and we will respond within one business days to provide more information.